A shopper has a discount code, a promotion is running, and shipping is free above a certain amount. Does it all apply together? In Shopify that depends on the discount class and on what you configured for each discount.
The three discount classes
- Product discounts apply to specific items.
- Order discounts apply to the cart subtotal.
- Shipping discounts change the shipping cost.
What can be combined
According to the Shopify Help Center, these combinations are possible, among others:
- product and shipping discounts
- order and shipping discounts
- multiple product discounts on different items
- multiple order discounts
- product and order discounts (eligibility requirements apply, see below)
- multiple product discounts on the same item – Shopify Plus only
Not possible: multiple shipping discounts on the same order.
Nothing happens automatically
Combinations aren’t active by default. On every discount you choose in the Combinations section which classes it may combine with. Forget it on a new promotion and you’ll wonder why a code suddenly stops working.
Limits worth knowing
- An order can use at most 5 product or order discount codes and 1 shipping discount code.
- A store can have at most 25 active automatic discounts.
- According to Shopify, combinations work in the online store, through the Storefront API and in Shopify POS.
- To combine product with order discounts (or order with order), the store must, among other things, have no checkout.liquid customizations.
Practical tip
Before a promotion, note which discounts run at the same time – your own codes, automatic discounts, app discounts – and set the combinations on purpose. In HGDE MatchGrid you also decide whether the bundle discount combines with other discounts when you switch it on.