How long does setup take?
Most of it is choosing your images. Start from a template, swap in your own cards, connect the combinations and add the block in the theme editor – no code involved.
Which themes are supported?
Online Store 2.0 themes, i.e. themes with JSON templates where you can add app blocks in the theme editor. Older vintage themes don’t support app blocks, so HGDE MatchGrid can’t be added there. Before installing, check in your theme editor whether “Apps” appears under “Add block” or “Add section”.
Which languages are supported?
The app is available in English and German. Storefront texts follow your shop language; English and German are included. You write headings and card texts yourself.
Will it slow down my store?
HGDE MatchGrid is built to stay light: no framework, about 3 KB JavaScript and 2 KB CSS, and images are lazy-loaded from Shopify’s CDN. Autoplay only runs while the finder is visible.
Why are some cards greyed out in my store?
With the current selection there’s no target for that card. Connect the missing combinations under “Targets” or via + in the matrix.
Does it work with variants or personalised products?
Yes. Link the combination to the product page – shoppers choose the variant or add their personalisation there.
Can I use the same finder more than once?
Yes. Pick it in as many blocks as you like. Changes in the app apply everywhere at once.
What happens if I uninstall the app?
The block disappears from your theme. HGDE MatchGrid adds no code to your theme files, so nothing is left behind.
What are the limits per plan?
Light: 1 finder with 2 steps and 8 cards per step, 40 targets, plus 1 bundle with 2 rows. Basic: 2 finders with up to 4 steps and 16 cards, 150 targets, 2 bundles with 4 rows each and discounts. Pro: 15 finders, 15 bundles, 24 cards per step, 300 targets, statistics and card styles. Prices are shown in Shopify under Apps.
Why does Pro have numbers instead of unlimited?
Because Shopify allows at most 25 active automatic discounts per shop, and every finder or bundle with its discount switched on uses one. So “unlimited” would be a promise the platform can’t keep. HGDE MatchGrid uses at most 20 of them at a time, so the rest stays free for your own discounts. A finder or bundle without its discount switched on doesn’t count at all.
How do I get support?
Email hgde.studio@gmail.com. We answer in English and German.
What is a category bundle?
Besides the bundle with several rows there is the category mode: a single slider, filled from one or more Shopify collections. Shoppers pick as many products as they like and the discount follows the number of items – for example 12% from 3 items and 20% from 4. Anything above the highest tier keeps that tier’s discount.
Light merges one collection into the slider, Basic two and Pro four.
Do I have to maintain bundle products twice?
No. Connect the row to a collection and image, title, price and variants come straight from Shopify. Whatever you add to that collection later shows up in the slider automatically.
On Pro the slider keeps loading more products as the shopper swipes, so it reaches the whole collection, not just the first 24.
Can I work on a finder that is already live?
Yes. Individual cards, whole rows and entire steps can be hidden. They disappear from your store and stay in the app, so you can keep building while the rest is already running.
The numbers of the remaining cards do not shift, so the targets you have already connected stay valid.
Can shoppers see product details without leaving the page?
Yes, if you switch on the info button: a small i in the top right of the image. One click opens the description and price in a window above the page, so the shopping journey is not interrupted.
My store says “This set is currently unavailable”. Why?
Usually the products behind it are still drafts. Shopify does not show drafts in your store, not even through an app. Set the products to “Active” and make the Online Store sales channel available, then they appear.
The images are too big for me, but the page should stay wide.
Set the largest card width in the theme editor. The card then never gets wider than that, the row moves to the centre, and the block keeps the width you chose. That way four columns work with small images too.